Launch of Data Centre as a Service (DCaaS) Multi Use List
- 18
- Oct
I am pleased to announce the publication of the DCaaS Multi Use List (MUL) and Service Catalogue. 35 leading suppliers have been selected to provide Cloud and Cloud-Like services to the Australian Government. Services range from Virtual Desktops and Servers, to Disaster Recovery and Managed Backups, to eTendering packages and online collaboration tools.
The MUL will be in place for two years initially, and will be continually updated to reflect changes in the suppliers, services and pricing available to Agencies. Contracts under this arrangement are limited to $80,000 (GST inclusive) and terms of up to 12 months.
This is the latest step in the implementation of the Australian Government Data Centre Strategy 2010-2025 and a deliverable of the Australian Government Cloud Computing Strategic Direction paper. Guidance on Agency considerations for the use of Cloud Computing is available through the AGIMO website.
AGIMO approached the market in July 2012 seeking applications for inclusion. 35 suppliers and over 900 services have been included in the first release of the MUL.
Suppliers who will be offering services to Australian Government Agencies through the MUL include:
- Bulletproof Networks Pty Ltd
- C3 Business Solutions Pty Ltd
- Cloud Central Pty Ltd
- Compuware Asia Pacific Pty Ltd
- Datacom Systems (ACT) Pty Ltd
- Dell Australia Pty Ltd
- Digital (Digest) Data Design Pty Limited
- Emantra Pty Ltd
- eMite Pty Ltd
- Enterprise Data Corporation Pty Ltd
- Ethan Group Pty Ltd
- Flying Haggis Pty Ltd t/a Fluccs
- Hewlett-Packard Australia Pty. Ltd
- IBM Australia Limited
- iCognition Pty Ltd
- Infoplex Pty Ltd
- Intech Solutions Pty Ltd
- IntelligenceBank Pty Ltd
- Interactive Pty Ltd
- Interhost Pacific Pty Ltd t/a Intervolve
- Lazu Pty Ltd
- Lock Box Pty Ltd
- Macquarie Telecom Pty Ltd
- Objective Corporation Limited
- Pacnet Internet (A) Pty Ltd
- Sliced Labs Pty Ltd trustee for Sliced Tech Holdings Unit Trust (t/a sliced Tech)
- Telstra Corporation Limited
- Trade Interchange (Asia-Pacific) Pty Limited
- TransACT Capital Communications Pty Ltd
- Uber Global Pty Ltd
- Ultra Serve Internet Pty Ltd
- uniDap Solutions Pty Ltd
- UXC Connect
- VoIP Pty Ltd
- ZettaGrid Pty Ltd
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John
Congratulations to the team at AGIMO on completing this next milestone of the Data Centre Strategy – within a very tight evaluation timeframe.
Macquarie Telecom is delighted to be included in the DCaaS Multi-Use List – particularly as it does provide a framework for the Federal Government to more actively begin evaluating and transitioning to cloud services.
As an Australian owned and operated business using only Australian data centres (that are part of the Data Centre Facilities Panel), we support AGIMO’s initiative to include in the DCaaS Service Catalogue details of the jurisdiction where the services will actually be provided. The Catalogue will also contain information about the location and tiering of any data centres used for the services. This is important information for an Agency’s risk assessment.
Macquarie Telecom looks forward to the opportunity to use the flexibility of the MUL process to engage with individual Agencies on the benefits ...
... that Data Centre as a Service offerings can provide.
Regards
Derek Fittler
National Director Government Affairs
Macquarie Telecom
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Thanks Derek, our team has done a great job on this. It’s easy for me to be the front man when I have such great support.
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Thanks to DCaaS team for their help in making the application process concise and easy to understand. It was a good communication process throughout.
We are very enthusiastic about our inclusion on the MUL and look forward to participation in part of the overall Data Centre strategy
Paul Bristow
ZettaGrid
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On behalf of the entire team at IntelligenceBank – thank you to the DCaaS team for facilitating this process in such a timely and efficient manner.
Our online information management platform – which is used for online document management, online board portals and online knowledge management has been developed in Australia – and is hosted in Australian Cloud Data Centers.
It is nice for the government to continue to support home grown innovation.
We look forward to future initiatives in this area…
Tessa Court,
CEO
http://www.intelligencebank.com
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It is a tremendous privilege for Fluccs to be included as part of the DCaaS Multi-Use List initiative. Many thanks to the AGIMO team for their assistance in making this a reality.
As an Australian company, offering Australian based Cloud services we look forward to working with Government Agencies to facilitate their migration to the Cloud
Having a listing of Companies like ourselves who offer an off the shelf Data Centre as a Service product is a big step forward and great news for all Australian based Cloud providers
We look forward to being part of this initiative as it grows and develops
Angus Thomson
Managing Director
Fluccs
http://www.fluccselastic.com.au
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[...] The panel will be called upon to provide over 900 types of services, such as virtual desktops, servers, disaster recovery, online collaboration tools, and managed backups to government agencies, AGIMO’s First Assistant Secretary John Sheridan posted on the agency’s blog today. [...]
Great work AGIMO!! The team here at Lazu are looking forward to working closely with government agencies over the coming months and years.
We already have great suite of products, but we have many more coming, so we look forward adding to the service catalogue as we continue to innovate.
You’ve made it easy for government agencies to buy, we’ll make it easy to migrate. Easy on, easy off!
Sav Pushparajah
Director of Products
http://www.lazu.com.au
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Ummm … do I understand this correctly?
So, cloud services are the latest innovation in responsive, automated, efficient and scaleable online access to ICT capabilities.
In order for agencies to buy these services, however, they need to email an RFQ form to a central procurement/gatekeeper department which will compare the request to a service catalogue, forward the RFQ to suppliers who may be able to meet the requirements, and then collate the responses and forward them back to the agency for evaluation and final selection.
Is this really right? 150 or so agencies have to fill out a form, send an email and wait in an orderly queue to be served to buy services with a maximum value of $80k p.a.? What will be the SLA turnaround for such requests? Minutes, days, weeks or months?
Is this just an interim to-be-getting-started-with process which will be replaced with an automated cloud services portal … ...
... a Gov App Store perhaps … once the volume of transactions grows?
Do we think this process is designed to encourage or discourage agency cloud services adoption?
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I cant speak for the other vendors Steve, but I found the mindset of using a MUL for the procurement of these services quite refreshing and suitable. The process was mostly painless and the decisions made quickly.
It’s a start and as such a good thing.
Paul Bristow
ZettaGrid
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Good! Agencies need to gain hands-on experience with buying cloud services so let’s hope this process works really well and encourages adoption.
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Hi Steve
Thanks for your comment. One of the ongoing challenges of public administration is the tendency to attempt to build all-encompassing systems that automate or accelerate every function. The attractiveness of such systems is hard to resist, especially if one’s task is to view them not build or run them.
We could have waited to launch this until the capabilities you imply were available. Then, I fear, commentators would be bemoaning our inertia and inactivity.
Instead, we chose to run with a modicum of innovation. For example, we’ve introduced compulsory arbitration to resolve disputes, online selection of suitable suppliers, defined service offerings, careful categorisation, contracts as part of an MUL, online consultation about the contract, assessment and reporting of performance, and fees for inclusion. I could go on but I trust you are getting the message. Oh, and note the companies, big and small, that are declaring, on this public forum, their support. Have you seen much of that before? I’ve already had emails from companies wanting to join.
We’ve been prepared to have a go and we hope this venture will succeed. if it does, we’ll expand it, including in some of the directions you imply. I trust you will stick around for the ride.
Regards
John
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Thanks John,
Starting simple and evolving fast, as you say, is the best way. My concern is that the process itself could act to stifle adoption if it becomes a bottleneck. I guess, however, that if this problem emerges than it will mean that DCaAS is a success … and hence further investment is justified.
More positively, your decision to publish the Service Catalogue is a good one. This should help to promote visibility of both vendors and the services that are available. As this matures it will become a useful reference point for the development of the breadth and depth of the public sector cloud services market in Australia – which will be good.
Fingers crossed that your team is flooded with RFQs!
BTW, I learned this week that SuccessFactors has apparently been used for a while by AFP, Customs, DHS, FAHCSIA and several other agencies – so there seems to already ...
... be more SaaS adoption in agencies than has been previously noted.
Steve
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I would like to thank the DCaaS team, and particulalry Geoff Mether, for their great work in setting up this panel. It’s a wonderful start to a brand new service delivery approach.
We at iCognition are looking forward to showing off our EDRMS cloud offerings that are hosted in Australian Cloud Data Centers.
I look forward to working further with the AGIMO team.
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Congratulations John,
Going through the services list, it certainly looks like an impressive offering:
- 35 providers offering 945 services;
- at protected/secret level, about 10 providers offering 282 services, of which:
– IaaS: 135 services;
– PaaS: 16 services;
– SaaS: 32 services.
This certainly offers a varied enough palette of offers for most government agencies considering cloud services.
Regards,
Jack
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John,
On behalf of Infoplex, we are delighted to be part of the AGIMO panel and feel privileged to be part of this next step forward for Government.
The Government has shown a real commitment to supporting Australian cloud service providers which sends a positive message to the sector regarding the Government’s focus and priority on data sovereignty.
We are looking forward to enabling Government agencies to easily leverage our recent investments in cloud technology to deliver highly available, flexible services and are excited by the possibilities.
Regards
Matthew Madden
General Manager
Infoplex Pty Ltd
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Thanks to the DCaaS team for working with our team for the selection in the initial MUL.
Also, congratulations to the number of our existing clients that also have been included in the MUL!!! Great work guys!
Congrats to all!
Chris Macko
Managing Director
Interhost Pacific Pty Ltd t/a Intervolve
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Hi John and Geoff,
Enterprise Data Corporation (EDC) is honoured and excited to be included in the Data Centre as a Service Multiuser list for delivering cloud and cloud alike services to the government.
We look forward to supporting and extending our service offerings over time to further assist the agencies to adapt and respond to growing IT demands.
Kind Regards
Kathryn Burnett
Business Solutions Manager
Enterprise Data Corporation
61 2 9899 5000
61 410 589 960
http://www.enterprisedata.com.au
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