In the last post, I spoke about the way we are developing the information architecture to ensure that content is easily discoverable, relevant and able to be sliced and diced a number of ways.
But these aren’t the only issues regarding content on the site. In reviewing the focus group information and brainstorming ourselves, we came [...]
Monthly Archives: April 2010
Deliver me the content I need and nothing else or Information Architecture (IA)
- 20
- Apr
One of the issues raised at the focus group we held a while back was that our users want information which is relevant to them. They want to find and make use of it quickly, without barriers. Our stats show us users tend to come with a purpose and want to fulfil it quickly:
“This guide [...]
Behind the blog: Web 2.0 record-keeping and blog comments
- 15
- Apr
We always intended this blog to have a dual purpose. First and foremost, it’s an online engagement tool used to keep in touch with people interested in the redevelopment of the Web Publishing Guide. But, importantly, the blog is also meant to provide lessons and examples about blogging for Australian Government agencies interested in setting [...]
Behind the blog: what’s in a name?
- 14
- Apr
In 2008, the Department of Broadband, Communications and the Digital Economy (DBCDE) hosted a two week trial blog seeking consultation on “thoughts and ideas about the digital economy”. Over the two weeks ten posts were made, either by a ‘blog team’ or the Minister. The blog attracted over 1500 comments, with a number raising the [...]
Social Media 101: A beginner’s guide for Finance employees
- 07
- Apr
Firstly, an introduction: I’m the manager of the Online Services Branch of the Australian Government Information Management Office, which is part of the Department of Finance and Deregulation (Finance). My branch is responsible for redeveloping the Web Publishing Guide.
We know from our stats and from agency queries that some of the most popular pages on [...]
